Whether you're an experienced professional or just embarking on your career, Consumer Priority Service has an opportunity for you. As one of America's premier sources of aftermarket extended service contracts, with offices in New Jersey and New York, CPS offers a tremendous opportunity to any self motivated individual willing to put in a strong work effort and a strong with a strong work ethic. If you have questions about specific positions that are not answered on the job description, please do not hesitate to send us an email at jobs@cpscentral.com.

Customer Service and Call Center

Primary Job Description: Answers customer questions and resolves issues relating to claims, warranties, and servicing products. Demonstrates superior customer relations and meets quality standards.

Knowledge/Skill Requirements:
Previous customer service, retail, or call center experience (1 year)
Ability to learn quickly on the job
Excellent customer service and communication skills
Ability to get along with others, accept constructive feedback and exhibit a positive attitude
Basic PC skills including familiarity with a Windows environment
Typing speed: 30 wpm
Ability to work in a fast paced, production environment
Availability to work 9am - 7pm
High school diploma or GED

Account Representative

Primary Job Description:
Make outbound calls, set up out of office meetings to open new dealer accounts.
Demonstrate superior knowledge of our services and benefits.

Knowledge/Skill Requirements:
Previous retail or call center experience (1 year)
Ability to learn quickly on the job
Excellent communication skills
Superior organization skills
Basic PC skills including familiarity with a Windows environment
Ability to work in a fast paced, productive environment
Ability to work flexible hours
Ability to travel to client sites and have overnight stays in different states as needed
Ability to manage multiple tasks and pay close attention to detail
High school diploma